Shipping policy
Processing Time
All orders are produced on demand. Please allow 1–5 business days for order processing and production before your order ships. Processing times may vary slightly during peak seasons or high-volume launches.
Shipping Time
Once your order has been produced and shipped, estimated delivery times are:
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Domestic (U.S.): 3–7 business days
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International: 7–21 business days (depending on destination and customs)
Please note that shipping times are estimates and may vary due to carrier delays, customs processing, or local delivery conditions.
Shipping Rates
Shipping costs are calculated at checkout based on your location, order size, and selected shipping method.
Tracking Information
Once your order ships, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.
International Orders
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. We are not responsible for delays caused by customs processing.
Incorrect Addresses
Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders lost or delayed due to incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact us at support@ensahh.com and we’ll do our best to help resolve the issue.
Questions
If you have any questions about shipping or your order, feel free to reach out—we’re happy to help!